Web Administrator (Shopify Plus)
Key Responsibilities
- Site Management & Optimization
- Own the daily operations and performance of our Shopify Plus stores
- Proactively identify opportunities to improve site functionality, navigation, and user experience
- Monitor and optimize internal search functionality to better align with customer behavior and marketing priorities
- Ensure site content adheres to brand guidelines and provides a consistent visual experience
- Content & Merchandising Updates – Manage homepage banners, seasonal content updates, and ensure timely publishing of product and collection pages in coordination with merchandising and marketing teams.
- QA & Site Launch Readiness – Conduct regular site audits and pre-launch quality assurance checks for mobile responsiveness, broken links, app performance, and content accuracy.
- Workflow Documentation – Maintain clear documentation of site changes, app configurations, and workflows using project management tools
- Analytics & Tracking
- Manage and maintain Google Tag Manager and Google Analytics 4 implementations
- Ensure accurate tracking of eCommerce events, conversions, and marketing campaigns
- Identify and troubleshoot data inconsistencies or drops in performance
- Vendor & App Liaison
- Serve as a point of contact for external partners including developers, app support teams, and Shopify support
- Manage and troubleshoot third-party app integrations and recommend new tools as needed
- Issue Resolution & Technical Support
- Investigate and resolve issues related to order flows, checkout, product pages, and app conflicts
- Log, track, and resolve bugs and outages in a timely manner
- Site Enhancements
- Recommend and help implement features that improve UX, conversion rates, and site speed
- Collaborate with marketing, design, and merchandising teams to support campaign launches and seasonal promotions
Must-Have Qualifications
- 2+ years of experience managing Shopify Plus stores
- Proficiency with Google Tag Manager and Google Analytics 4
- Strong troubleshooting and problem-solving skills
- Basic understanding of UX/UI principles and responsive design
- Ability to work independently and respond quickly to issues or requests
- Professional, can-do attitude with strong organizational and communication skills
- Familiarity with maintaining design consistency and brand guidelines
Nice-to-Haves
- Background in User Experience (UX) design or Conversion Rate Optimization (CRO)
- Light development experience including Liquid, HTML, and CSS
- Experience with Shopify Scripts, custom checkouts, or B2B Shopify features
- Familiarity with TikTok Shop, Klaviyo, Lootly, Intelligems, Doofinder, Rebuy, or similar tools
- Experience working with cross-functional teams (marketing, creative, operations)
- Role type
- Digital Marketing
- Locations
- Robinsons Cyberscape Gamma, Ortigas Center, Pasig City
- Remote status
- Fully Remote
- Work Schedule
- US Time
- Shifting Schedule?
- false
- Shifts with Daylight Savings?
- true
About Satellite Office
Satellite Office partners with some of the world’s leading brands to build high-performing offshore teams based in the Philippines. Our people work directly with international clients in roles that are meaningful, challenging, and rewarding. Whether you’re in customer service, IT, digital marketing, finance, or creative design, you’ll be empowered to do your best work, and build a career you can be proud of.
At Satellite Office, we’re committed to creating a workplace unlike any other, fostering growth through engaging employee programs, continuous learning and development, team-building experiences, company-wide celebrations, and world-class office spaces.
Why You'll Love Working Here:
🌟 You’re Valued.
You won’t just be a number. You’ll be part of a close-knit, collaborative team where your contributions matter.
🚀 You’ll Grow.
From day one, you’ll have access to learning opportunities, mentoring, and support to help you reach your full potential.
🎉 You’ll Belong.
We’re proud of our vibrant and inclusive culture, filled with team-building events, company-wide celebrations, wellness programs, and more.
🏢 You’ll Work in Style.
Our world-class offices are located in premium business hubs like BGC and Ortigas. Modern, comfortable, and designed to bring out your best.
💼 You’ll Work with Global Brands.
We match you with top international clients where you’ll work directly with their teams and make a real impact.
Whether you’re starting a new chapter or growing in your profession, Satellite Office is where you’ll find more than just a job. You’ll find a career you can be proud of.