Systems Administrator
Our Systems Administrators support Microsoft server and network technologies and provide Tier 3 escalation support. This includes the following:
- Monitor network performance, identify root-cause issues and resolve.
- Provide server, network and desktop/application support to clients and your team.
- Assist the team with specific client projects as required
What you'll be doing as a Systems Administrator
- Support Microsoft Windows server and network technologies
- Management and troubleshooting of on premise and cloud environments.
- Maintain network configurations and assess and resolve network performance issues (internet bandwidth problems, ISP issues and firewall/router issues)
- Monitor performance of Windows server and server applications, identify root-cause and resolve issues.
- Provide Tier 3 desktop and application support including line of business application support and hosted application support.
- Produce and maintain detailed technical and training documentation.
- Organize and execute desktop projects, ranging from 1 day – 2 weeks.
- Typical Week: 30% Windows server support, 50% escalated desktop/app support, 10% network support, 5% training and 5% admin/meetings.
You are a great Systems Administrator candidate if you have
- Bachelor’s Degree, business related field preferred, or equivalent experience
- 5+ year(s) supporting current windows server and desktop technologies, and client/server applications in a windows-based network environment. Specifics include:
- Microsoft Windows Server (latest OS) and Exchange Server (or enterprise mail systems)
- Have worked with the O365 ecosystem
- Azure ecosystem
- Active Directory, Group Policy
- All current Microsoft Desktop Operating Systems
- Experience with XenApp/RDS or other VDI technologies
- Experience with LAN and WAN technology and firewalls required, including but not limited to:
- Cisco
- Meraki
- Fortinet
- Aruba
- Extensive hands-on experience with Windows Server and Exchange, including maintenance and support.
- Microsoft Certified Professional Status (MCSE or MCITP)
- Strong communication skills both verbal and written.
- Excellent customer service skills
- Valid driver’s license and insurance with reliable transportation. This position will require infrequent local travel.
- Drug-free and non-smoker. Smoking is prohibited at all client sites and iVenture offices.
- Flexibility to accommodate after-hours and weekend client and team member needs.
- Participation in a 1-week 24x7 on-call backup rotation, approximately every 2-3 months
- Role type
- Information Technology Support
- Locations
- Robinsons Cyberscape Gamma, Ortigas Center, Pasig City
- Remote status
- Fully Remote
- Work Schedule
- Night Shift
- Shifting Schedule?
- false
- Shifts with Daylight Savings?
- false
About Satellite Office
Satellite Office partners with some of the world’s leading brands to build high-performing offshore teams based in the Philippines. Our people work directly with international clients in roles that are meaningful, challenging, and rewarding. Whether you’re in customer service, IT, digital marketing, finance, or creative design, you’ll be empowered to do your best work, and build a career you can be proud of.
At Satellite Office, we’re committed to creating a workplace unlike any other, fostering growth through engaging employee programs, continuous learning and development, team-building experiences, company-wide celebrations, and world-class office spaces.
Why You'll Love Working Here:
🌟 You’re Valued.
You won’t just be a number. You’ll be part of a close-knit, collaborative team where your contributions matter.
🚀 You’ll Grow.
From day one, you’ll have access to learning opportunities, mentoring, and support to help you reach your full potential.
🎉 You’ll Belong.
We’re proud of our vibrant and inclusive culture, filled with team-building events, company-wide celebrations, wellness programs, and more.
🏢 You’ll Work in Style.
Our world-class offices are located in premium business hubs like BGC and Ortigas. Modern, comfortable, and designed to bring out your best.
💼 You’ll Work with Global Brands.
We match you with top international clients where you’ll work directly with their teams and make a real impact.
Whether you’re starting a new chapter or growing in your profession, Satellite Office is where you’ll find more than just a job. You’ll find a career you can be proud of.