Sales Administrator – Order Management
Be the person customers and warehouses trust to get it right, every time.
We're looking for a sharp, detail-obsessed order specialist to run the order lifecycle for a growing distribution business, working from home, with real ownership of your day.
About the Role
Our client is an established distribution business serving both business (B2B) and consumer (B2C) customers. As Sales Administrator, you'll be the operational link between customers and the sales, accounts and warehouse teams, making sure orders are entered correctly, dispatched on time and communicated clearly from start to finish.
What You'll Do
Process high volumes of B2B and B2C orders in NetSuite and third-party customer portals
Track every order from entry to delivery, logging status updates and transaction/invoice numbers
Work with the warehouse team on amendments, dispatch schedules and delivery tracking
Keep a close eye on turnaround times, prioritising key customers
Be the go-to contact for phone and email inquiries, resolving issues quickly and professionally
Keep customer and transaction records accurate across internal systems and portals
Support the team with ad hoc admin and operational projects once core orders are cleared
What You'll Bring
2+ years in order processing, sales administration or customer operations, ideally across more than one sales channel
A proven record of accurate, high-volume data entry under tight deadlines
Intermediate to advanced skills in Microsoft Office (Outlook, Word, Excel)
Excellent written and verbal communication, and a habit of double-checking your own work
Strong prioritisation skills, and the self-discipline to work independently from home with a reliable, punctual start to each day
Nice to Have
Hands-on experience with NetSuite or a similar ERP
Experience working in customer or supplier web portals
What's In It For You
Fully remote, work-from-home setup, full-time role
Clear accountability and autonomy: you own your orders and your inbox
Exposure to ERP-driven order management and cross-functional work with sales, accounts and logistics
Opportunity to contribute to operational projects beyond day-to-day orders
Ready to apply?
If you take pride in getting the details right and keeping customers informed, we'd love to hear from you. Apply today with your latest CV and a short note on the busiest order environment you've worked in. Our team will be in touch with shortlisted candidates.
- Role type
- Sales
- Role
- Others
- Location
- Jollibee Tower, Ortigas Center, Pasig City
- Remote status
- Fully Remote
- Work Schedule
- Monday to Friday (4:00 AM to 1:00 PM PH Time OR 5:00 AM to 2:00 PM PH Time)
- Shifting Schedule?
- No
- Shifts with Daylight Savings?
- Yes
About Satellite Office
Satellite Office partners with some of the world’s leading brands to build high-performing offshore teams based in the Philippines. Our people work directly with international clients in roles that are meaningful, challenging, and rewarding. Whether you’re in customer service, IT, digital marketing, finance, or creative design, you’ll be empowered to do your best work, and build a career you can be proud of.
At Satellite Office, we’re committed to creating a workplace unlike any other, fostering growth through engaging employee programs, continuous learning and development, team-building experiences, company-wide celebrations, and world-class office spaces.
Why You'll Love Working Here:
🌟 You’re Valued.
You won’t just be a number. You’ll be part of a close-knit, collaborative team where your contributions matter.
🚀 You’ll Grow.
From day one, you’ll have access to learning opportunities, mentoring, and support to help you reach your full potential.
🎉 You’ll Belong.
We’re proud of our vibrant and inclusive culture, filled with team-building events, company-wide celebrations, wellness programs, and more.
🏢 You’ll Work in Style.
Our world-class offices are located in premium business hubs like BGC and Ortigas. Modern, comfortable, and designed to bring out your best.
💼 You’ll Work with Global Brands.
We match you with top international clients where you’ll work directly with their teams and make a real impact.
Whether you’re starting a new chapter or growing in your profession, Satellite Office is where you’ll find more than just a job. You’ll find a career you can be proud of.