AR Collections Administrator
Own an entire ANZ collections portfolio, not just a queue of tickets — negotiate real payment outcomes, untangle disputes, and be the person customers trust to sort it out.
Work with international stakeholders and own your portfolio from day one.
We're hiring on behalf of a growing international business supporting customers across Australia and New Zealand.
This is more than a traditional collections role. You'll take ownership of a dedicated customer portfolio, partnering closely with Finance, Sales, Operations, and Customer Service teams to help maintain healthy customer relationships while driving collection outcomes.
If you're looking for a role where you can build international experience, work with cross-functional teams, and take real ownership of your accounts, we'd love to hear from you.
What You'll Be Doing
Manage a portfolio of Australian and New Zealand customer accounts.
Build and maintain strong customer relationships while following up on outstanding invoices.
Negotiate payment arrangements and work toward successful account resolution.
Investigate billing and invoice disputes in partnership with internal stakeholders.
Monitor aged receivables and identify accounts that require escalation.
Maintain accurate customer records and payment information.
Prepare collection reports and provide visibility on portfolio performance.
Collaborate with Finance, Operations, Sales, and Customer Service teams to resolve issues and improve outcomes.
What We're Looking For
At least 3 years of experience in Accounts Receivable, Collections, Credit Control, or a similar role.
Experience managing customer accounts and collections activities.
Strong communication and negotiation skills.
Experience using ERP systems.
Excellent written and verbal English.
Strong attention to detail and ability to work independently.
Intermediate Excel skills.
Nice to Have
Experience supporting Australian or New Zealand customers.
Shared Services, BPO, or multinational company experience.
Microsoft Dynamics 365 Finance & Operations (D365 F&O) exposure.
Experience working with cross-functional stakeholders.
Why Join?
Competitive Salary
Own your portfolio and make a visible impact on business performance.
Gain exposure to Australian and New Zealand markets.
Work closely with international stakeholders.
Join a collaborative environment where Finance, Operations, Sales, and Customer Service work together.
Access ongoing learning and development opportunities.
Be part of a stable and growing international organization.
- Role type
- Finance
- Role
- Accounts Receivable Officer / Specialist
- Locations
- Jollibee Tower, Ortigas Center, Pasig City
- Work Schedule
- Mondays through Fridays (4:30 AM -1:00 PM Manila Time OR 8:00 AM to 5:00 PM Manila Time) - Depending on where you will be assigned
- Shifting Schedule?
- Yes
- Shifts with Daylight Savings?
- Yes
About Satellite Office
Satellite Office partners with some of the world’s leading brands to build high-performing offshore teams based in the Philippines. Our people work directly with international clients in roles that are meaningful, challenging, and rewarding. Whether you’re in customer service, IT, digital marketing, finance, or creative design, you’ll be empowered to do your best work, and build a career you can be proud of.
At Satellite Office, we’re committed to creating a workplace unlike any other, fostering growth through engaging employee programs, continuous learning and development, team-building experiences, company-wide celebrations, and world-class office spaces.
Why You'll Love Working Here:
🌟 You’re Valued.
You won’t just be a number. You’ll be part of a close-knit, collaborative team where your contributions matter.
🚀 You’ll Grow.
From day one, you’ll have access to learning opportunities, mentoring, and support to help you reach your full potential.
🎉 You’ll Belong.
We’re proud of our vibrant and inclusive culture, filled with team-building events, company-wide celebrations, wellness programs, and more.
🏢 You’ll Work in Style.
Our world-class offices are located in premium business hubs like BGC and Ortigas. Modern, comfortable, and designed to bring out your best.
💼 You’ll Work with Global Brands.
We match you with top international clients where you’ll work directly with their teams and make a real impact.
Whether you’re starting a new chapter or growing in your profession, Satellite Office is where you’ll find more than just a job. You’ll find a career you can be proud of.