eCommerce Associate
The eCommerce Associate is responsible for supporting all marketplaces. This associate must act with the Lion Brand Values in mind: Teamwork, Consumer & Customer Centric, Embrace & Lead Change, Work Smarter, and Have Fun!
ESSENTIAL JOB FUNCTIONS:
AMZ
Vendor Central cancellations for UK & US.
Weekly check on Seller Central for unshipped orders.
Respond to action required emails, including but not limited to availability, pricing, defects, return rate, opportunity, etc.
Daily AMZ Marketplace cancellations.
Respond to AMZ customer tickets in portal.
Open and work through AMZ Casework as needed.
Update ASIN listings with titles/imagery/content/etc.
Ebay
Weekly check on portal for unshipped orders.
Daily Ebay cancellations.
Respond to Ebay customer tickets in portal.
Update listings as needed.
Etsy
Daily entering of tracking numbers in Etsy portal.
Respond to Etsy customer tickets in portal.
Verify inventory quantities, weekly.
LBY.com/QC.com
Manage the LBY Designer Pattern Marketplace listings and create kits.
Manage email inbox for Designer Pattern Marketplace.
Monthly free pattern creation on lby.com websites.
Weekly kit creation on lby.com websites.
Update pattern and kit PDFs on LBY US and LBY CA as needed.
Daily banner updates.
Customer service coverage as needed.
Paypal disputes for all native company websites.
Run necessary weekly ADA scans and document findings.
Coordinate content and implement changes in digital marketing portals.
List patterns on the LBY Canadian website.
DSV
Help set up new Marketplaces.
Daily Walmart cancellations.
EXPERIENCE, SKILLS & EDUCATIONAL REQUIREMENTS:
2-3 years of eCommerce related or administrative experience helpful.
Knowledge of Excel and different.com portals (i.e., Amazon, eBay, Walmart ).
Ability to prioritize and complete tasks efficiently by deadline.
Must be detail oriented with strong communication and organizational skills.
Team player who is reliable, adaptable and a quick learner.
- Role type
- Digital Marketing
- Role
- Others
- Locations
- Robinsons Cyberscape Gamma, Ortigas Center, Pasig City
- Work Schedule
- 08:30pm - 05:30am Manila
- Shifting Schedule?
- No
- Shifts with Daylight Savings?
- Yes
About Satellite Office
Satellite Office partners with some of the world’s leading brands to build high-performing offshore teams based in the Philippines. Our people work directly with international clients in roles that are meaningful, challenging, and rewarding. Whether you’re in customer service, IT, digital marketing, finance, or creative design, you’ll be empowered to do your best work, and build a career you can be proud of.
At Satellite Office, we’re committed to creating a workplace unlike any other, fostering growth through engaging employee programs, continuous learning and development, team-building experiences, company-wide celebrations, and world-class office spaces.
Why You'll Love Working Here:
🌟 You’re Valued.
You won’t just be a number. You’ll be part of a close-knit, collaborative team where your contributions matter.
🚀 You’ll Grow.
From day one, you’ll have access to learning opportunities, mentoring, and support to help you reach your full potential.
🎉 You’ll Belong.
We’re proud of our vibrant and inclusive culture, filled with team-building events, company-wide celebrations, wellness programs, and more.
🏢 You’ll Work in Style.
Our world-class offices are located in premium business hubs like BGC and Ortigas. Modern, comfortable, and designed to bring out your best.
💼 You’ll Work with Global Brands.
We match you with top international clients where you’ll work directly with their teams and make a real impact.
Whether you’re starting a new chapter or growing in your profession, Satellite Office is where you’ll find more than just a job. You’ll find a career you can be proud of.