Account Manager / Administration
The Account Manager / Administration will be responsible for onboarding and supporting partner properties (hostels and hotels) on the platform while providing general operational and administrative support. This role will act as a key point of contact for partners, ensuring smooth setup, coordination with internal teams, and ongoing operational support.
Key Responsibilities
Own the digital onboarding of new partners (hostels and hotels) onto the platform.
Set up partner accounts, including property listings, descriptions, and image uploads.
Guide partners through the onboarding process by providing walkthroughs and training on the platform.
Act as the primary support contact for partners during onboarding and early usage.
Coordinate with the development team to ensure API integrations are functioning properly.
Assist with customer service inquiries from partners.
Coordinate the distribution of onboarding materials such as signage and partner collateral.
Provide general business administration support, including:
Inbox management
Internal task follow-ups
Maintaining operational trackers
Coordinating with internal teams and suppliers
Preparing simple internal reports and summaries.
Tools
Email
WhatsApp
Key Skills
Strong organizational and administrative skills
Partner relationship management
Attention to detail
Ability to coordinate across technical and operational teams
Strong written and verbal communication skills
- Locations
- Robinsons Cyberscape Gamma, Ortigas Center, Pasig City
- Remote status
- Hybrid
- Work Schedule
- Australian Eastern Standard Time
- Shifting Schedule?
- false
- Shifts with Daylight Savings?
- true
About Satellite Office
Satellite Office partners with some of the world’s leading brands to build high-performing offshore teams based in the Philippines. Our people work directly with international clients in roles that are meaningful, challenging, and rewarding. Whether you’re in customer service, IT, digital marketing, finance, or creative design, you’ll be empowered to do your best work, and build a career you can be proud of.
At Satellite Office, we’re committed to creating a workplace unlike any other, fostering growth through engaging employee programs, continuous learning and development, team-building experiences, company-wide celebrations, and world-class office spaces.
Why You'll Love Working Here:
🌟 You’re Valued.
You won’t just be a number. You’ll be part of a close-knit, collaborative team where your contributions matter.
🚀 You’ll Grow.
From day one, you’ll have access to learning opportunities, mentoring, and support to help you reach your full potential.
🎉 You’ll Belong.
We’re proud of our vibrant and inclusive culture, filled with team-building events, company-wide celebrations, wellness programs, and more.
🏢 You’ll Work in Style.
Our world-class offices are located in premium business hubs like BGC and Ortigas. Modern, comfortable, and designed to bring out your best.
💼 You’ll Work with Global Brands.
We match you with top international clients where you’ll work directly with their teams and make a real impact.
Whether you’re starting a new chapter or growing in your profession, Satellite Office is where you’ll find more than just a job. You’ll find a career you can be proud of.