Accounts Receivable Specialist
Role Overview
We’re looking for a detail-oriented and proactive Accounts Receivable Specialist to own the full AR cycle, ensure timely collections, and maintain accurate customer account records. This role plays a key part in cash flow management and requires hands-on experience with NetSuite as the primary ERP system.
Key Responsibilities
Manage the full accounts receivable lifecycle, including invoicing, cash application, credits, and collections
Create and process customer invoices accurately and on schedule in NetSuite
Apply customer payments (ACH, wire, checks, credit cards) and reconcile discrepancies
Monitor aging reports and proactively follow up on overdue balances
Investigate and resolve billing issues, short pays, deductions, and chargebacks
Maintain accurate customer account records and credit limits
Partner cross-functionally with Sales, Customer Service, and Operations to resolve AR issues
Prepare AR reports and metrics for finance leadership
Support month-end close activities related to accounts receivable
Ensure compliance with internal controls and accounting policies
Must-Have Qualifications
Hands-on experience using NetSuite for accounts receivable (required)
2+ years of experience in an Accounts Receivable or similar finance role
Strong understanding of AR processes, collections, and cash application
High attention to detail and strong organizational skills
Ability to manage multiple accounts and deadlines simultaneously
Clear and professional written and verbal communication skills
Intermediate Excel skills (filters, VLOOKUP/XLOOKUP, pivot tables)
Nice-to-Have Qualifications
Experience with high-volume or multi-channel AR (ecommerce, wholesale, marketplaces)
Familiarity with payment portals, chargebacks, and deductions
Experience working in a fast-paced or scaling company
Knowledge of revenue recognition basics
Experience with additional tools such as Shopify, Amazon, Walmart, or other marketplace platforms
Prior exposure to month-end close or audit support
Accounting coursework or degree (AA/BA)
What Success Looks Like
Invoices are accurate and sent on time
Aging stays healthy with minimal past-due balances
Discrepancies are resolved quickly and professionally
AR data in NetSuite is clean, accurate, and reliable
Strong internal partnerships and positive customer relationships
- Role type
- Finance
- Role
- Accounts Receivable Officer / Specialist
- Locations
- Robinsons Cyberscape Gamma, Ortigas Center, Pasig City
- Remote status
- Fully Remote
- Work Schedule
- Night Shift
- Shifting Schedule?
- false
- Shifts with Daylight Savings?
- true
About Satellite Office
Satellite Office partners with some of the world’s leading brands to build high-performing offshore teams based in the Philippines. Our people work directly with international clients in roles that are meaningful, challenging, and rewarding. Whether you’re in customer service, IT, digital marketing, finance, or creative design, you’ll be empowered to do your best work, and build a career you can be proud of.
At Satellite Office, we’re committed to creating a workplace unlike any other, fostering growth through engaging employee programs, continuous learning and development, team-building experiences, company-wide celebrations, and world-class office spaces.
Why You'll Love Working Here:
🌟 You’re Valued.
You won’t just be a number. You’ll be part of a close-knit, collaborative team where your contributions matter.
🚀 You’ll Grow.
From day one, you’ll have access to learning opportunities, mentoring, and support to help you reach your full potential.
🎉 You’ll Belong.
We’re proud of our vibrant and inclusive culture, filled with team-building events, company-wide celebrations, wellness programs, and more.
🏢 You’ll Work in Style.
Our world-class offices are located in premium business hubs like BGC and Ortigas. Modern, comfortable, and designed to bring out your best.
💼 You’ll Work with Global Brands.
We match you with top international clients where you’ll work directly with their teams and make a real impact.
Whether you’re starting a new chapter or growing in your profession, Satellite Office is where you’ll find more than just a job. You’ll find a career you can be proud of.