Revenue Operations Analyst
What you’ll be doing
We tend to do things a little differently at Shorthand. For one thing, we’re a small team
distributed remotely around the world. You’ll be working from home, or from a co-working
location of your choice. For this role we will accept applications based anywhere in Australia.
You will report to the Financial Controller and work closely with the Sales Team as well as people right across
the Shorthand team.
In this role, you’ll:
Support Finance & Sales Processes
● Help keep our CRM (Pipedrive) and Billing system (Chargebee) organized and up-to-date.
● Assist in creating and refining workflows and reports.
Maintain and Improve Data Quality
● Maintaining a high degree of revenue data hygiene between finance systems. This includes ensuring
reports and dashboards reflect accurate information.
● Implement process improvements to increase efficiency and reduce manual tasks.
Develop and Assist with Reporting & Analysis
● Build and maintain revenue models to assist with forecasting and budgeting
● Deep dive into our revenue data to gain insights into our performance and metrics
● Ensure consistency and alignment in processes across the go-to-market teams.
Work Cross-Functionally
● Help identify ways to make our processes smoother and more efficient
What we’re looking for
The successful candidate will have:
● A minimum of 1-2 years of experience in Revenue Operations, FP&A, Sales Ops, or a similar
analytical/strategic role at a SaaS company.
● Expertise in CRM systems (e.g., Pipedrive, Salesforce) and AI tools (Process improvements)
● An understanding of SaaS metrics: CAC, LTV, NRR, ARR, etc.
● Strong Excel or Google Sheets skills; bonus if you’ve worked with analytics tools.
● Excellent analytical and problem-solving skills; you love turning messy data into actionable insights.
● Clear and direct communication skills.
● Confidence working in a fast-paced startup environment and be excited to build from 0 to 1.
You’ll be a strong fit for this role if you:
● Have a love for systems, structure, and making things run more smoothly.
● A growth mindset and strong communication skills—you’re not afraid to ask questions.
● Have scrupulous ethics, transparency and a collaborative working style.
● Are incredibly organised, but comfortable in a chaotic environment.
● Tolerate nothing less than excellence in your own work and the work of others.
● Are a proactive self-starter, who does not need to be told what to do and will be
resourceful in order to find solutions to any challenge. You are not afraid to get your
hands dirty. But you’re also collaborative and consultative when necessary.
● Seek perfection, knowing you’ll land on excellence.
● Always look for inefficiencies and ways to improve current processes
● Thrive in a fast-paced and demanding environment, possess a high level of
intellectual curiosity, and demonstrate strong judgment in the face of ambiguity.
● Are an agile, goal-oriented personality, driven to succeed and always up for a
challenge!
- Role type
- Finance
- Role
- Billing Specialist
- Locations
- Robinsons Cyberscape Gamma, Ortigas Center, Pasig City
- Remote status
- Fully Remote
- Work Schedule
- Australian Eastern Standard Time
- Shifting Schedule?
- false
- Shifts with Daylight Savings?
- true
About Satellite Office
Satellite Office partners with some of the world’s leading brands to build high-performing offshore teams based in the Philippines. Our people work directly with international clients in roles that are meaningful, challenging, and rewarding. Whether you’re in customer service, IT, digital marketing, finance, or creative design, you’ll be empowered to do your best work, and build a career you can be proud of.
At Satellite Office, we’re committed to creating a workplace unlike any other, fostering growth through engaging employee programs, continuous learning and development, team-building experiences, company-wide celebrations, and world-class office spaces.
Why You'll Love Working Here:
🌟 You’re Valued.
You won’t just be a number. You’ll be part of a close-knit, collaborative team where your contributions matter.
🚀 You’ll Grow.
From day one, you’ll have access to learning opportunities, mentoring, and support to help you reach your full potential.
🎉 You’ll Belong.
We’re proud of our vibrant and inclusive culture, filled with team-building events, company-wide celebrations, wellness programs, and more.
🏢 You’ll Work in Style.
Our world-class offices are located in premium business hubs like BGC and Ortigas. Modern, comfortable, and designed to bring out your best.
💼 You’ll Work with Global Brands.
We match you with top international clients where you’ll work directly with their teams and make a real impact.
Whether you’re starting a new chapter or growing in your profession, Satellite Office is where you’ll find more than just a job. You’ll find a career you can be proud of.