Supply Chain Administrator
OUR VISION
To be a successful house of iconic brands offering our customers unique and special experience time and time again. With clearly defined brand strategies we will support the success of our brands with strong centres of excellence.
OUR PURPOSE
We will be a valued business by our customers and our people and make a positive difference in the communities in which we operate and the environment in which we live.
OUR VALUES
Respect, Honesty, Integrity, Customer Centric, Innovative, Passionate
POSITION OBJECTIVE
- Oversee on time product (B2B and B2C) deliveries across all the client's brands
- Ensure SLAs are being reviewed and met across transport & stores
- Provide supportive daily KPI reporting to the Supply Chain team and business
- Ensure inbound shipment compliance and visibility for both internal and external stakeholders
Key Responsibilities and Duties (Principal Accountabilities)
KEY DECISION MAKING IN THIS ROLE
- Provide daily reporting to support supply chain operations and critical path compliance.
- Proactively managing any delays and communicating to key stakeholders.
- Directing any SLA compliance risks to the correct stakeholder to ensure corrective action is taken and closing out any issues.
DAILY DC OPERATIONS
- Understand group critical path & stock flow in conjunction with the distribution team – support with reporting on the status of critical path across all brands and ensure WH teams are aware of inbound & outbound requirements.
STORE DELIVERY OPERATIONS
- Oversee "final mile" transport to stores, after stock has been despatched
- Drive store receiving compliance through comprehensive reporting
- Assist stores with visibility of upcoming range month deliveries via reporting
LOCAL TRANSPORT
- Review monthly KPI/SLA reporting with transport providers to ensure on time delivery for each brands range month
COMMUNICATION AND LIAISON
- Effective communication of distribution activity status to merchandise departments and team as required
- Effective communication and collaboration with 3PL partners on operational issues and forecasts
- Ensure customer service issues (online) are being rectified within
KPI DATA INTEGRITY AND COMPLIANCE
- Drive solutions and liaise with IT department and 3PLs on data integrity issues
- Identify any reporting gaps or improvement opportunities
- Support team and business with ad hoc reporting requirements
Knowledge, Skills and Experience Required
Experience:
- Previous experience in a logistics role in a retail environment an advantage
- Sound understanding of store delivery operations
Attributes:
- Knowledge of the Microsoft suite of packages, solid working knowledge of Excel – formulas, pivot tables etc
- Experience in DC operating procedures
- Ability to forge and maintain good working relationships both with the business and external partners
- Ability to meet deadlines
- Role type
- Supply Chain and Logistics
- Role
- Supply Chain Analyst
- Locations
- Robinsons Cyberscape Gamma, Ortigas Center, Pasig City
- Work Schedule
- Monday to Friday (6:00 am to 3:00 pm/7:00 am to 4:00 pm MNL time)
- Shifting Schedule?
- false
- Shifts with Daylight Savings?
- true
About Satellite Office
Satellite Office partners with some of the world’s leading brands to build high-performing offshore teams based in the Philippines. Our people work directly with international clients in roles that are meaningful, challenging, and rewarding. Whether you’re in customer service, IT, digital marketing, finance, or creative design, you’ll be empowered to do your best work, and build a career you can be proud of.
At Satellite Office, we’re committed to creating a workplace unlike any other, fostering growth through engaging employee programs, continuous learning and development, team-building experiences, company-wide celebrations, and world-class office spaces.
Why You'll Love Working Here:
🌟 You’re Valued.
You won’t just be a number. You’ll be part of a close-knit, collaborative team where your contributions matter.
🚀 You’ll Grow.
From day one, you’ll have access to learning opportunities, mentoring, and support to help you reach your full potential.
🎉 You’ll Belong.
We’re proud of our vibrant and inclusive culture, filled with team-building events, company-wide celebrations, wellness programs, and more.
🏢 You’ll Work in Style.
Our world-class offices are located in premium business hubs like BGC and Ortigas. Modern, comfortable, and designed to bring out your best.
💼 You’ll Work with Global Brands.
We match you with top international clients where you’ll work directly with their teams and make a real impact.
Whether you’re starting a new chapter or growing in your profession, Satellite Office is where you’ll find more than just a job. You’ll find a career you can be proud of.