Security Engineer
Role Description and Responsibilities
The Security Engineer is pivotal in delivering, managing, and supporting security solutions that ensure our customers’ environments are secure, efficient, and resilient. This role combines hands-on implementation, customer enablement, project leadership, and pre-sales expertise. This ensures Infotrust customers receive high-value, strategic security outcomes, tailored to their business needs
Required Skills and Qualifications
Responsibilities:
- Assist in the implementation, monitoring, and support of security technologies across customer environments, including SIEM, EDR, Email/Web Security, and Cloud Security tools.
- Support onboarding and integration of log sources, security controls, and endpoint solutions under the guidance of senior engineers.
- Work collaboratively with the PMO and engineering team to contribute to successful delivery of security projects and tasks.
- Respond to customer queries and escalations with professionalism and a focus on accurate, timely resolution.
- Conduct initial troubleshooting, log analysis, and issue investigation across supported platforms.
- Maintain high-quality technical documentation and contribute to service transition artefacts.
- Participate in internal knowledge sharing, security research, and training initiatives.
- Engage with customers in a professional and responsive manner to support ongoing service delivery.
- Escalate complex issues appropriately and contribute to root cause analysis and resolution tracking.
- Stay up to date on security best practices, emerging threats, and vendor technologies relevant to the role.
- Stay abreast of emerging threats, techniques, and technologies to help evolve service offerings and maintain relevance in a fast-changing landscape.
Qualifications
- 1–3 years of experience in Security Engineering or IT Support with a focus on security
- Exposure to: SIEM platforms (Splunk, Microsoft Sentinel, Rapid7 InsightDR, CrowdStrike NG-SIEM)
- Endpoint protection tools (Microsoft Defender, CrowdStrike)
- Email/Web security platforms
- Log source onboarding and event analysis
- Windows and Linux systems, TCP/IP networking fundamentals
- Understanding of key security concepts, threats, and frameworks (e.g. MITRE ATT&CK, NIST, CIS)
- Experience with basic scripting or automation (e.g. PowerShell, Bash, Python) is an advantage
- Actively working toward industry certifications (e.g. CompTIA Security+, Microsoft Security Fundamentals, Azure/AWS Cloud certs)
- Role type
- Information Security
- Role
- Security Engineer
- Locations
- Uptown Place, Bonifacio Global City, Taguig
- Remote status
- Fully Remote
- Work Schedule
- AEST
- Shifting Schedule?
- false
- Shifts with Daylight Savings?
- true
About Satellite Office
Satellite Office partners with some of the world’s leading brands to build high-performing offshore teams based in the Philippines. Our people work directly with international clients in roles that are meaningful, challenging, and rewarding. Whether you’re in customer service, IT, digital marketing, finance, or creative design, you’ll be empowered to do your best work, and build a career you can be proud of.
At Satellite Office, we’re committed to creating a workplace unlike any other, fostering growth through engaging employee programs, continuous learning and development, team-building experiences, company-wide celebrations, and world-class office spaces.
Why You'll Love Working Here:
🌟 You’re Valued.
You won’t just be a number. You’ll be part of a close-knit, collaborative team where your contributions matter.
🚀 You’ll Grow.
From day one, you’ll have access to learning opportunities, mentoring, and support to help you reach your full potential.
🎉 You’ll Belong.
We’re proud of our vibrant and inclusive culture, filled with team-building events, company-wide celebrations, wellness programs, and more.
🏢 You’ll Work in Style.
Our world-class offices are located in premium business hubs like BGC and Ortigas. Modern, comfortable, and designed to bring out your best.
💼 You’ll Work with Global Brands.
We match you with top international clients where you’ll work directly with their teams and make a real impact.
Whether you’re starting a new chapter or growing in your profession, Satellite Office is where you’ll find more than just a job. You’ll find a career you can be proud of.