L1 SOC Analyst
Role Description and Responsibilities
The successful candidate will be part of a team of skilled cyber security analysts who will deliver specialist cyber security capability to contracted clients. This consists of several security logging, security monitoring and security operations services; designed to detect external and internal cyber-attacks on the client IT and network infrastructure.
Required Skills and Qualifications
Responsibilities
- Deliver security-based operational support for Managed Service clients, in line with documented process and timeframe
- Receive and monitor events
- Review the collected data and then triage the event according to SOC process
- Classify and prioritize incidents based on established criteria
- Handles communication to a mix of technical and non-technical client audience
- Perform routine checks to security platforms and appliances
- Raising support tickets and taking ownership through to completion
- Participate in open communication between team members
- Additional tasks will be given as the individual grows their skill
Key Competencies & Experience:
- Degree in computer science or equivalent
- Familiar with Network protocols (DNS, SMTP, HTTP)
- 1-5 years of IT experience.
- 6 months – 2 years of Cyber Security experience
- Knowledge in using a SIEM is a plus.
Skills and Attitudes:
- Willing to work in 24 x 7 environment, including shift work or out of hours on-call arrangements.
- Commitment to continual improvement, education, personal development and a willingness to learn.
- Strong troubleshooting skills and ability to manage issues through to resolution.
- Maintains strong attention to detail in high-pressure situations.
- Ability to explain in written and spoken English.
- Strong ambition and ability to develop and expand cyber security services and product support.
- Role type
- Information Security
- Role
- Security Operations Center (SOC) Analyst
- Locations
- Uptown Place, Bonifacio Global City, Taguig
- Remote status
- Fully Remote
- Work Schedule
- AEST
- Shifting Schedule?
- false
- Shifts with Daylight Savings?
- true
About Satellite Office
Satellite Office partners with some of the world’s leading brands to build high-performing offshore teams based in the Philippines. Our people work directly with international clients in roles that are meaningful, challenging, and rewarding. Whether you’re in customer service, IT, digital marketing, finance, or creative design, you’ll be empowered to do your best work, and build a career you can be proud of.
At Satellite Office, we’re committed to creating a workplace unlike any other, fostering growth through engaging employee programs, continuous learning and development, team-building experiences, company-wide celebrations, and world-class office spaces.
Why You'll Love Working Here:
🌟 You’re Valued.
You won’t just be a number. You’ll be part of a close-knit, collaborative team where your contributions matter.
🚀 You’ll Grow.
From day one, you’ll have access to learning opportunities, mentoring, and support to help you reach your full potential.
🎉 You’ll Belong.
We’re proud of our vibrant and inclusive culture, filled with team-building events, company-wide celebrations, wellness programs, and more.
🏢 You’ll Work in Style.
Our world-class offices are located in premium business hubs like BGC and Ortigas. Modern, comfortable, and designed to bring out your best.
💼 You’ll Work with Global Brands.
We match you with top international clients where you’ll work directly with their teams and make a real impact.
Whether you’re starting a new chapter or growing in your profession, Satellite Office is where you’ll find more than just a job. You’ll find a career you can be proud of.