Electronic Data Interchange (EDI) Specialist
Summary
Worldwide Golf is seeking an EDI Specialist to manage electronic data interchange (EDI) transactions between our business systems and vendor partners. This role will ensure accurate document flow, support partner onboarding, troubleshoot EDI issues, and maintain integrations that support our retail and ecommerce operations.
Responsibilities
Monitor and support EDI transactions (850, 855, 856, 810, 846, 997).
Troubleshoot and resolve EDI errors, failures, and data discrepancies.
Onboard new trading partners, including mapping, testing, and production deployment.
Maintain EDI maps, specifications, and documentation.
Collaborate with Purchasing, Supply Chain, Accounting, and IT teams to ensure transaction accuracy.
Manage EDI vendor support tickets and escalations.
Develop reports and alerts for EDI performance and compliance.
Support system upgrades, integrations, and EDI-related projects.
Provide user support, training, and knowledge sharing.
Qualifications
Bachelor's degree in Information Systems, Business, Supply Chain, or related field.
3+ years of hands-on EDI experience in retail, distribution, or wholesale environments.
Strong knowledge of ANSI X12 standards and transaction sets (850, 855, 856, 810, 846, 997).
Experience onboarding trading partners and managing the full EDI lifecycle.
Understanding of order-to-cash, procure-to-pay, and purchasing processes.
Experience with AS2, SFTP, and API integrations.
Advanced troubleshooting and analytical skills.
Proficiency in Excel, including lookups and pivot tables.
Strong communication and stakeholder management skills.
Nice-to-Have Skills
SAP S/4HANA (IDocs, output management, partner profiles).
SPS Commerce, TrueCommerce, or similar EDI platforms.
Retail, ecommerce, or supply chain industry experience.
Knowledge of EDI compliance, reporting, and monitoring best practices.
- Role type
- Information Technology Support
- Role
- Others
- Location
- Jollibee Tower, Ortigas Center, Pasig City
- Remote status
- Fully Remote
- Work Schedule
- 10PM - 7AM or 11PM - 8AM (Manila)
- Shifting Schedule?
- No
- Shifts with Daylight Savings?
- Yes
About Satellite Office
Satellite Office partners with some of the world’s leading brands to build high-performing offshore teams based in the Philippines. Our people work directly with international clients in roles that are meaningful, challenging, and rewarding. Whether you’re in customer service, IT, digital marketing, finance, or creative design, you’ll be empowered to do your best work, and build a career you can be proud of.
At Satellite Office, we’re committed to creating a workplace unlike any other, fostering growth through engaging employee programs, continuous learning and development, team-building experiences, company-wide celebrations, and world-class office spaces.
Why You'll Love Working Here:
🌟 You’re Valued.
You won’t just be a number. You’ll be part of a close-knit, collaborative team where your contributions matter.
🚀 You’ll Grow.
From day one, you’ll have access to learning opportunities, mentoring, and support to help you reach your full potential.
🎉 You’ll Belong.
We’re proud of our vibrant and inclusive culture, filled with team-building events, company-wide celebrations, wellness programs, and more.
🏢 You’ll Work in Style.
Our world-class offices are located in premium business hubs like BGC and Ortigas. Modern, comfortable, and designed to bring out your best.
💼 You’ll Work with Global Brands.
We match you with top international clients where you’ll work directly with their teams and make a real impact.
Whether you’re starting a new chapter or growing in your profession, Satellite Office is where you’ll find more than just a job. You’ll find a career you can be proud of.