Operations Coordinator (AU Account) — Onsite, Pasig City
If you're the kind of person who can own a decision, catch a discrepancy before it becomes a problem, and keep two teams in sync without missing a beat — this role was built for you.
About the Role
You'll join the operations team of a growing Australian building and facilities maintenance company, coordinating across two busy service offices in Queensland — Townsville and Gold Coast — entirely from our Pasig City office. Working closely with the Scheduler and reporting into Operations leadership, you'll own the calls on where work goes, verify that timesheets and systems tell the truth, and be the person who catches what others miss.
What You'll Do
Allocate incoming work requests to the right office based on location, resourcing, and operational need
Keep maintenance portals accurate and up to date, every day
Cross-check timesheets against scheduled jobs and vehicle GPS records for accuracy and compliance
Track client feedback and flag service trends or improvement opportunities
Prepare correspondence, reports, presentations, and maintain key records and spreadsheets
Support invoice processing and general operational documentation
Help identify high-risk jobs and apply the correct safety tagging where relevant
Support subcontractor compliance tracking (licences, approvals, safety paperwork)
What You'll Bring
Solid administration or coordination experience — scheduling background is a big plus, especially in building, construction, or maintenance settings
Confident with MS Office and comfortable picking up new systems
Clear, professional communication skills and a great phone manner
A genuine customer-service mindset and sharp attention to detail
Strong organisational skills — you can manage multiple moving parts without losing the thread
A baseline awareness of workplace health & safety
Reliability and integrity you can be trusted with details that matter
Willingness to undergo a police clearance check
Nice to Have
Background in construction or maintenance industries
Exposure to Simpro or similar maintenance/job management platforms
Experience with subcontractor compliance documentation
Familiarity with GPS-based timesheet verification
Invoice or operational records processing experience
What's In It For You
Real ownership: you'll be the go-to person coordinating across two office locations, not just another admin seat
The chance to build genuine process and systems expertise (Simpro, subcontractor compliance, GPS-based verification) that's highly transferable
Ready to be the person who keeps operations on track?
Apply now — we're moving quickly, with a target start date of ASAP.
- Role type
- Administration, Operations, and Support
- Role
- Administrative Assistant
- Locations
- Jollibee Tower, Ortigas Center, Pasig City
- Work Schedule
- Monday to Friday - 5AM to 2PM Philippine Time
- Shifting Schedule?
- No
- Shifts with Daylight Savings?
- No
About Satellite Office
Satellite Office partners with some of the world’s leading brands to build high-performing offshore teams based in the Philippines. Our people work directly with international clients in roles that are meaningful, challenging, and rewarding. Whether you’re in customer service, IT, digital marketing, finance, or creative design, you’ll be empowered to do your best work, and build a career you can be proud of.
At Satellite Office, we’re committed to creating a workplace unlike any other, fostering growth through engaging employee programs, continuous learning and development, team-building experiences, company-wide celebrations, and world-class office spaces.
Why You'll Love Working Here:
🌟 You’re Valued.
You won’t just be a number. You’ll be part of a close-knit, collaborative team where your contributions matter.
🚀 You’ll Grow.
From day one, you’ll have access to learning opportunities, mentoring, and support to help you reach your full potential.
🎉 You’ll Belong.
We’re proud of our vibrant and inclusive culture, filled with team-building events, company-wide celebrations, wellness programs, and more.
🏢 You’ll Work in Style.
Our world-class offices are located in premium business hubs like BGC and Ortigas. Modern, comfortable, and designed to bring out your best.
💼 You’ll Work with Global Brands.
We match you with top international clients where you’ll work directly with their teams and make a real impact.
Whether you’re starting a new chapter or growing in your profession, Satellite Office is where you’ll find more than just a job. You’ll find a career you can be proud of.