International Logistics Coordinator
Purpose of the role
We are seeking a driven and passionate International Logistics Coordinator to join us full-time within our supply chain office based in Laverton.
In this role, you will be responsible for driving a process of import logistics management for a retail brand and you will be focusing on operations at the origin ports. You will also support the logistics function and merchandisers by communicating exceptions and delays to the stakeholders and minimising additional charges.
Key responsibilities
Manage bookings of import orders from consolidation warehouse and individual suppliers.
Communicate clearly to the buying merchandise teams on any delays or exceptions.
Ensure communication with freight forwarders and suppliers is clear and concise.
Manage shipping calendars to ensure a reasonable delivery timeframe sits with actual transit time.
Understand the retail logistics process and provide guidance on shipping process and timeframe to internal and external stakeholders.
Maintain an active communication channel with the merchandise and planning team – reviews wherever necessary.
Oversee the customs clearance process, liaise with freight forwarders and custom agencies to resolve any issues and assist with any shipment delays.
Generate reports to the internal and external stakeholders.
Escalade any issues or delays.
Who We Are Looking For
Experience in a similar role within supply chain/logistics
Attention to detail, structured/organised, solution/outcome orientated, resourceful and timeline driven
A flexible approach to scope and prioritization of work
Excellent written and verbal communication and a proven ability to communicate with key stakeholders across the business in an effective and timely manner
Advanced Excel skills and experience with reporting
Experience with SAP as advantageous
- Role type
- Supply Chain and Logistics
- Role
- Supply Chain Analyst
- Locations
- Uptown Place, Bonifacio Global City, Taguig
- Work Schedule
- 06:00am - 03:00pm Manila
- Shifting Schedule?
- No
- Shifts with Daylight Savings?
- Yes
About Satellite Office
Satellite Office partners with some of the world’s leading brands to build high-performing offshore teams based in the Philippines. Our people work directly with international clients in roles that are meaningful, challenging, and rewarding. Whether you’re in customer service, IT, digital marketing, finance, or creative design, you’ll be empowered to do your best work, and build a career you can be proud of.
At Satellite Office, we’re committed to creating a workplace unlike any other, fostering growth through engaging employee programs, continuous learning and development, team-building experiences, company-wide celebrations, and world-class office spaces.
Why You'll Love Working Here:
🌟 You’re Valued.
You won’t just be a number. You’ll be part of a close-knit, collaborative team where your contributions matter.
🚀 You’ll Grow.
From day one, you’ll have access to learning opportunities, mentoring, and support to help you reach your full potential.
🎉 You’ll Belong.
We’re proud of our vibrant and inclusive culture, filled with team-building events, company-wide celebrations, wellness programs, and more.
🏢 You’ll Work in Style.
Our world-class offices are located in premium business hubs like BGC and Ortigas. Modern, comfortable, and designed to bring out your best.
💼 You’ll Work with Global Brands.
We match you with top international clients where you’ll work directly with their teams and make a real impact.
Whether you’re starting a new chapter or growing in your profession, Satellite Office is where you’ll find more than just a job. You’ll find a career you can be proud of.