Technical Project Manager (Digital Experience)
Join us as a Technical Project Manager (Digital Experience): guide CX‑driven eCommerce projects from concept to live launch with Agile leadership, clear KPIs, and collaborative impact.
Job Summary
We are seeking a Technical Project Manager specializing in Customer Experience-centric software application development project management to oversee our key digital initiatives. We need a leader who does more than just oversee a build you ensure its ultimate market success.
The ideal candidate combines technical acumen with Agile coaching to guide cross-functional teams through Agile transformation. Leveraging a deep understanding of go-to-market (GTM) execution and change management, you will seamlessly transition new, CX-centric applications from the development pipeline to a live, widely adopted environment.
Key Responsibilities
· Lead and facilitate the creation of Project Charters by collaborating with stakeholders to convert business cases into defined scope, timelines, budget, and measurable success criteria.
· Manage end-to-end delivery of eCommerce technology projects, ensuring on-time, in-scope, and within-budget execution.
· Collaborate with cross-functional teams (including but not limited to engineering, QA, product, UX, and business stakeholders) to drive alignment, change management and delivery.
· Facilitate Agile ceremonies (sprint planning, stand-ups, reviews, retrospectives) to ensure effective team execution.
· Support Agile adoption by coaching teams and stakeholders on best practices and fostering continuous improvement.
· Identify, manage, and mitigate risks, dependencies, and issues; remove impediments to maintain delivery momentum.
· Serve as the primary liaison between technical teams and business stakeholders, ensuring clear communication and alignment.
· Monitor project progress using KPIs (e.g., velocity, timelines, quality) and provide regular status reporting to leadership.
· Ensure delivery of scalable eCommerce solutions, including integrations, checkout, catalog, and performance optimization.
· Drive process improvements and apply appropriate project management methodologies based on team maturity and project needs.
Qualifications
Education:
· Bachelor's degree in Information Technology, Computer Science, Engineering, Business, or related fields, or equivalent experience
· PMP, PRINCE2, Scrum Master (CSM/PSM), or equivalent certification is a plus.
Experience:
· 4–7 years of experience in project management for software development, preferably Digital Experience.
· Hands-on experience working with Agile/Scrum teams, especially in environments transitioning from traditional methodologies.
Preferred
· Experience with working in high-growth environments.
· Exposure to digital marketing, analytics, and digital experience optimization.
· Experience with specific eCommerce platforms (e.g., Shopify, Magento/Adobe Commerce, Salesforce Commerce Cloud).
Required Skills & Competencies
· Solid understanding of eCommerce platforms, web technologies, APIs, and systems integration.
· Working knowledge of Agile, Scrum, and hybrid project management methodologies.
· Proficiency in project management tools (e.g., Jira, Confluence, Monday.com).
· Strong planning, estimation, and dependency management skills.
· Effective stakeholder management and communication across technical and non-technical audiences.
· Ability to facilitate Agile ceremonies and guide teams to adopt Agile practices.
· Strong problem-solving skills with the ability to proactively identify and resolve risks and issues.
· Ability to manage multiple priorities and projects in a fast-paced, evolving environment.
· Data-driven mindset with experience tracking KPIs and reporting project performance.
· Collaborative, team-oriented approach with a focus on continuous improvement.
- Role type
- Software and Web Development
- Role
- Project Manager
- Locations
- Jollibee Tower, Ortigas Center, Pasig City
- Remote status
- Fully Remote
- Work Schedule
- Night shift
- Shifting Schedule?
- false
- Shifts with Daylight Savings?
- true
About Satellite Office
Satellite Office partners with some of the world’s leading brands to build high-performing offshore teams based in the Philippines. Our people work directly with international clients in roles that are meaningful, challenging, and rewarding. Whether you’re in customer service, IT, digital marketing, finance, or creative design, you’ll be empowered to do your best work, and build a career you can be proud of.
At Satellite Office, we’re committed to creating a workplace unlike any other, fostering growth through engaging employee programs, continuous learning and development, team-building experiences, company-wide celebrations, and world-class office spaces.
Why You'll Love Working Here:
🌟 You’re Valued.
You won’t just be a number. You’ll be part of a close-knit, collaborative team where your contributions matter.
🚀 You’ll Grow.
From day one, you’ll have access to learning opportunities, mentoring, and support to help you reach your full potential.
🎉 You’ll Belong.
We’re proud of our vibrant and inclusive culture, filled with team-building events, company-wide celebrations, wellness programs, and more.
🏢 You’ll Work in Style.
Our world-class offices are located in premium business hubs like BGC and Ortigas. Modern, comfortable, and designed to bring out your best.
💼 You’ll Work with Global Brands.
We match you with top international clients where you’ll work directly with their teams and make a real impact.
Whether you’re starting a new chapter or growing in your profession, Satellite Office is where you’ll find more than just a job. You’ll find a career you can be proud of.