B2B Order Management / Sales Operations Specialist
Join our operations team as a Purchase Order Coordinator, ensure smooth B2B order entry, tracking, and cross‑functional support with sales and accounting. Grow with us.
B2B Sales Operations Coordinator
Where customer orders become revenue — and where your next move is up.
We're the team that keeps our biggest B2B partners moving. When a customer's purchase order lands, you're the one who turns it into a clean, on-time sales order, gets product out the door, and keeps the partner in the loop every step of the way. It's fast, it's detail-driven, and it sits right at the intersection of sales, operations, and the customer.
This isn't a back-office paperwork seat. It's a launchpad. You'll start by owning the order lifecycle, then ramp into front-line support for our biggest eCommerce channels (think Staples-tier partners) — quoting, opportunity tracking, and direct sales-team support. We grow people here.
What you'll own
Convert incoming customer purchase orders into sales orders in our order management system — bulk, replenishment, manual, and partner entry
Coordinate fulfillment: warehouse selection, routing, and dropship stream monitoring
Keep inventory and availability aligned, and communicate it clearly to buyers
Be the go-to for tracking, shipping, and post-order questions from partners
Spot issues early and escalate them before they become problems
Run reserve, return, and B2B performance reports — and translate the numbers for sales and accounting
Route invoice requests, vendor agreements, and customer reference/Net-terms checks to the right hands
Where you'll grow (with training) Conversion-layer support for our eCommerce channels:
Standard pricing + availability responses
Quote creation, execution, and volume-quote support
Opportunity follow-up and tracking
Day-to-day sales-team support, with pricing/strategy exceptions escalated up
Who thrives here
3–5+ years in sales operations, order management, account coordination, or customer-facing support (B2B is a big plus)
You've worked the sell side — supporting customers and sales teams, not procurement
Comfortable living in an order management/ERP system and juggling many active orders at once
Sharp on details, calm under volume, and a clear communicator with partners and internal teams
Energized by ownership and a visible path into sales support
Purchasing/procurement background isn't what we're after here — this is a customer- and sales-facing role.
- Role type
- Purchasing and Procurement
- Locations
- Robinsons Cyberscape Gamma, Ortigas Center, Pasig City
- Remote status
- Fully Remote
- Work Schedule
- US Timezone (Night shift)
- Shifting Schedule?
- false
- Shifts with Daylight Savings?
- false
About Satellite Office
Satellite Office partners with some of the world’s leading brands to build high-performing offshore teams based in the Philippines. Our people work directly with international clients in roles that are meaningful, challenging, and rewarding. Whether you’re in customer service, IT, digital marketing, finance, or creative design, you’ll be empowered to do your best work, and build a career you can be proud of.
At Satellite Office, we’re committed to creating a workplace unlike any other, fostering growth through engaging employee programs, continuous learning and development, team-building experiences, company-wide celebrations, and world-class office spaces.
Why You'll Love Working Here:
🌟 You’re Valued.
You won’t just be a number. You’ll be part of a close-knit, collaborative team where your contributions matter.
🚀 You’ll Grow.
From day one, you’ll have access to learning opportunities, mentoring, and support to help you reach your full potential.
🎉 You’ll Belong.
We’re proud of our vibrant and inclusive culture, filled with team-building events, company-wide celebrations, wellness programs, and more.
🏢 You’ll Work in Style.
Our world-class offices are located in premium business hubs like BGC and Ortigas. Modern, comfortable, and designed to bring out your best.
💼 You’ll Work with Global Brands.
We match you with top international clients where you’ll work directly with their teams and make a real impact.
Whether you’re starting a new chapter or growing in your profession, Satellite Office is where you’ll find more than just a job. You’ll find a career you can be proud of.