Company Overview

Most companies claim to have the best people. We say to them, “Keep dreaming.” Our people are second to none. They set us apart with their entrepreneurial spirit and ambition. They come to us from organizations such as Amazon, Microsoft, Nordstrom, Starbucks, and the sports world, bringing energy, bold ideas, and a willingness to explore the unfamiliar. It is our people that make us a leading global merchandise agency to work for.

Role Overview

The HR Operations Specialist supports the entire employee lifecycle by handling key processes related to recruiting, onboarding, offboarding, salary changes, promotions, compliance, reporting, and HRIS administration.

This role also includes supporting payroll operations in coordination with the payroll team. As an HR Operations Specialist, you act as an ambassador of the company culture and help foster a positive employee experience throughout the organization.

To be successful in this role, you should have a strong interest in technology, problem-solving, and process efficiency. You will work with both internal and external stakeholders and must possess strong communication skills, along with the ability to adapt quickly to changing needs.

Duties and Responsibilities

Onboarding

• Coordinate global onboarding activities, including employment documentation, background checks, I-9s, and new hire correspondence

• Create and maintain complete employee records in HR systems

• Coordinate with internal teams to ensure equipment and system access are ready prior to the employee’s first day

ATS and HRIS Administration

• Create user accounts, manage access, and update employee records within HRIS

• Provide technical support, troubleshooting, and guidance to ATS, onboarding, and HRIS users

• Partner with the HR team to identify and implement system improvements and enhancements

• Conduct regular audits to ensure accuracy and completeness of personnel data, including employment agreements, compensation, and contracts

• Perform accurate data entry to support payroll processes

• Process employee terminations in HRIS and coordinate with IT for access removal and asset recovery

Other Responsibilities

• Generate regular reports to support analytics, forecasting, and trend analysis, including weekly personnel updates

• Support additional HR projects and tasks as required

Experience Requirements

• At least 2 years of experience in HR administration

• Bachelor’s degree in Human Resources, Business Administration, or a related field

• Proven experience using Workday

  • Experience with ADP Workforce Now is preferred

• Experience with applicant tracking and onboarding systems (e.g., Greenhouse, EMP Trust) is preferred

• Strong interpersonal and teamwork skills

• Excellent problem-solving abilities

• Experience in data management and entry

Skills and Traits

• Proficient in Microsoft Office applications, including Word, Excel, and Outlook

• Self-starter with the ability to multitask, prioritize, and manage a high volume of tasks

• Strong customer service orientation, both internally and externally

• Excellent written and verbal communication skills

• Ability to adapt quickly in a fast-paced environment

• Demonstrates sound judgment, discretion, and sensitivity when handling information

• Maintains a high level of professionalism in all interactions

• Able to respond with appropriate urgency to time-sensitive matters