Receptionist (Onsite, Ortigas)
The Receptionist serves as the first point of contact for visitors, clients, and employees, ensuring a professional and welcoming environment. This role manages front desk operations, handles incoming calls, coordinates visitor access, and provides administrative support to maintain smooth office operations in a fast-paced BPO setting.
KEY RESPONSIBILITIES & DUTIES
Front Desk Management
Greet visitors and employees professionally and assist with inquiries.
Maintain visitor logs and ensure compliance with security protocols.
Call Handling & Communication
Answer and route incoming calls promptly and accurately.
Manage general email inquiries and forward to appropriate departments.
Administrative Support
Assist with scheduling meeting rooms and coordinating appointments.
Handle courier services, mail distribution, and office supplies requests.
Security & Compliance
Ensure visitor badges and access protocols are followed.
Support emergency procedures and maintain confidentiality of information.
Customer Service
Provide accurate information about the company and its services.
Address concerns or escalate issues to the appropriate department.
Qualifications:
Education: High school diploma or equivalent; college degree preferred.
Experience: 1–3 years in a receptionist or front desk role, preferably in a BPO or corporate setting.
Technical Skills: Proficiency in MS Office and familiarity with phone systems.
Soft Skills: Excellent communication, interpersonal skills, and professional demeanor.
Ability to multitask and remain calm under pressure.
- Role type
- Administration, Operations, and Support
- Role
- Others
- Locations
- Jollibee Tower, Ortigas Center, Pasig City
- Work Schedule
- 7:00AM to 4:00PM Manila time
- Shifting Schedule?
- false
- Shifts with Daylight Savings?
- false
About Satellite Office
Satellite Office partners with some of the world’s leading brands to build high-performing offshore teams based in the Philippines. Our people work directly with international clients in roles that are meaningful, challenging, and rewarding. Whether you’re in customer service, IT, digital marketing, finance, or creative design, you’ll be empowered to do your best work, and build a career you can be proud of.
At Satellite Office, we’re committed to creating a workplace unlike any other, fostering growth through engaging employee programs, continuous learning and development, team-building experiences, company-wide celebrations, and world-class office spaces.
Why You'll Love Working Here:
🌟 You’re Valued.
You won’t just be a number. You’ll be part of a close-knit, collaborative team where your contributions matter.
🚀 You’ll Grow.
From day one, you’ll have access to learning opportunities, mentoring, and support to help you reach your full potential.
🎉 You’ll Belong.
We’re proud of our vibrant and inclusive culture, filled with team-building events, company-wide celebrations, wellness programs, and more.
🏢 You’ll Work in Style.
Our world-class offices are located in premium business hubs like BGC and Ortigas. Modern, comfortable, and designed to bring out your best.
💼 You’ll Work with Global Brands.
We match you with top international clients where you’ll work directly with their teams and make a real impact.
Whether you’re starting a new chapter or growing in your profession, Satellite Office is where you’ll find more than just a job. You’ll find a career you can be proud of.