Inbound Sales Consultant
The Inbound Sales Consultant is responsible for managing incoming calls from existing and new customers regarding their sales inquiries and orders. This role involves providing exceptional service by addressing customer questions, resolving issues, and ensuring a positive experience throughout the customer journey. The ideal candidate will demonstrate strong communication skills, a customer-centric attitude, and the ability to navigate systems to assist customers effectively
Key Responsibilities:
- Handle incoming calls from customers related to their sales inquiries and existing orders.
- Online Chat with potential customers through our live chat platform
- Provide accurate information and support to resolve customer issues or concerns.
- Document customer interactions and maintain detailed records in File Maker.
- Collaborate with other departments to ensure seamless service and issue resolution.
- Continuous improvement of Product and Industry knowledge
PERSONAL SKILLS & QUALITIES
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Proficiency in using computer systems and CRM software (training provided).
- A customer-focused mindset with a passion for delivering excellent service.
- Proficient in Microsoft office programs
The Candidate:
Reporting to the Support Centre Manager while working with your team Leader the desired candidate will:
- Have had at least 1 year experience in a similar role
- A ‘can-do’ attitude
- Highly engaged and collaborative
- Basic Tyre Knowledge would be preferred
- Role type
- Sales
- Role
- Inside Sales Representative
- Locations
- Uptown Place, Bonifacio Global City, Taguig
- Work Schedule
- Monday to Friday (6:00 am to 3:00 pm MNL time)
- Shifting Schedule?
- true
- Shifts with Daylight Savings?
- true
About Satellite Office
Satellite Office partners with some of the world’s leading brands to build high-performing offshore teams based in the Philippines. Our people work directly with international clients in roles that are meaningful, challenging, and rewarding. Whether you’re in customer service, IT, digital marketing, finance, or creative design, you’ll be empowered to do your best work, and build a career you can be proud of.
At Satellite Office, we’re committed to creating a workplace unlike any other, fostering growth through engaging employee programs, continuous learning and development, team-building experiences, company-wide celebrations, and world-class office spaces.
Why You'll Love Working Here:
🌟 You’re Valued.
You won’t just be a number. You’ll be part of a close-knit, collaborative team where your contributions matter.
🚀 You’ll Grow.
From day one, you’ll have access to learning opportunities, mentoring, and support to help you reach your full potential.
🎉 You’ll Belong.
We’re proud of our vibrant and inclusive culture, filled with team-building events, company-wide celebrations, wellness programs, and more.
🏢 You’ll Work in Style.
Our world-class offices are located in premium business hubs like BGC and Ortigas. Modern, comfortable, and designed to bring out your best.
💼 You’ll Work with Global Brands.
We match you with top international clients where you’ll work directly with their teams and make a real impact.
Whether you’re starting a new chapter or growing in your profession, Satellite Office is where you’ll find more than just a job. You’ll find a career you can be proud of.