Customer Service & Administration
We are seeking a highly organized and driven Customer Service & Administration team member to oversee daily operations across customer service, order processing, and internal administration.
This is a hands-on role requiring experience with MYOB or similar platforms like QuickBooks, SAP, or Xero, with excellent communication skills, and the ability to manage both people and processes efficiently.
You will play a key role in ensuring orders are processed accurately, customers are supported professionally, and internal systems run smoothly.
Key Responsibilities
Customer Service
· Manage all inbound customer enquiries (phone, email, online)
· Ensure high-quality, professional communication with hospitals, clinics, and customers
· Resolve escalations quickly and effectively
· Build and maintain strong customer relationships
Administration & Operations
· Undertake daily admin operations and workflow efficiency
· Manage order processing from purchase order through to invoicing
· Ensure accurate data entry and documentation across all systems
· Maintain internal records, pricing, and product information
MYOB & Accounts
· Process invoices and purchase orders in MYOB
· Manage inventory levels and stock adjustments
· Reconcile discrepancies and ensure financial accuracy
Key Requirements
· Proven experience in a similar admin / customer service role
· Strong working knowledge of MYOB or other similar platforms like QuickBooks, SAP, or Xero (invoicing, reporting)
· Excellent organizational and multitasking skills
· High attention to detail and accuracy
· Confident communicator with strong problem-solving ability
What We’re Looking For
· A person who can run the admin function
· Strong work ethic with a “get it done” attitude
· Ability to handle pressure and high-volume environments
What We Offer
· Stable, growing business with long-term opportunity
· Leadership role with real impact
· Supportive team environment
· Immediate start available
- Role type
- Customer Service
- Role
- Customer Support Representative
- Locations
- Robinsons Cyberscape Gamma, Ortigas Center, Pasig City
- Remote status
- Fully Remote
- Work Schedule
- 8:00AM - 5:00PM AWST
- Shifting Schedule?
- false
- Shifts with Daylight Savings?
- true
About Satellite Office
Satellite Office partners with some of the world’s leading brands to build high-performing offshore teams based in the Philippines. Our people work directly with international clients in roles that are meaningful, challenging, and rewarding. Whether you’re in customer service, IT, digital marketing, finance, or creative design, you’ll be empowered to do your best work, and build a career you can be proud of.
At Satellite Office, we’re committed to creating a workplace unlike any other, fostering growth through engaging employee programs, continuous learning and development, team-building experiences, company-wide celebrations, and world-class office spaces.
Why You'll Love Working Here:
🌟 You’re Valued.
You won’t just be a number. You’ll be part of a close-knit, collaborative team where your contributions matter.
🚀 You’ll Grow.
From day one, you’ll have access to learning opportunities, mentoring, and support to help you reach your full potential.
🎉 You’ll Belong.
We’re proud of our vibrant and inclusive culture, filled with team-building events, company-wide celebrations, wellness programs, and more.
🏢 You’ll Work in Style.
Our world-class offices are located in premium business hubs like BGC and Ortigas. Modern, comfortable, and designed to bring out your best.
💼 You’ll Work with Global Brands.
We match you with top international clients where you’ll work directly with their teams and make a real impact.
Whether you’re starting a new chapter or growing in your profession, Satellite Office is where you’ll find more than just a job. You’ll find a career you can be proud of.