Network Engineer (Onsite, with On-Call Support)
Role Summary
The Network Engineer manages enterprise network infrastructure ensuring high availability, secure connectivity, and stable operations across Satellite Office facilities and remote workers.
Key Responsibilities
Manage Cisco LAN/WAN infrastructure
Configure and maintain Fortinet firewall and VPN infrastructure
Support secure remote connectivity for WFH staff
Monitor network health using SolarWinds monitoring tools
Perform network troubleshooting and performance optimization
Implement firewall policies and network security controls
Support incident escalations from Service Desk
Maintain network diagrams and documentation
Experience
Minimum 5 years network engineering experience
Experience supporting BPO or contact center environments
Experience supporting large user environments (500–1000 users)
Technical Skills
Cisco routing and switching
Fortinet firewall management
VPN architecture and troubleshooting
SolarWinds monitoring
Network performance analysis
Network security fundamentals
Preferred Certifications
CCNA / CCNP
Fortinet NSE
ITIL Foundation
- Role type
- Information Technology Support
- Role
- Network Administrator
- Locations
- Jollibee Tower, Ortigas Center, Pasig City, Uptown Place, Bonifacio Global City, Taguig
- Work Schedule
- 7:00AM - 4:00PM, Mondays through Fridays
- Shifting Schedule?
- false
- Shifts with Daylight Savings?
- false
About Satellite Office
Satellite Office partners with some of the world’s leading brands to build high-performing offshore teams based in the Philippines. Our people work directly with international clients in roles that are meaningful, challenging, and rewarding. Whether you’re in customer service, IT, digital marketing, finance, or creative design, you’ll be empowered to do your best work, and build a career you can be proud of.
At Satellite Office, we’re committed to creating a workplace unlike any other, fostering growth through engaging employee programs, continuous learning and development, team-building experiences, company-wide celebrations, and world-class office spaces.
Why You'll Love Working Here:
🌟 You’re Valued.
You won’t just be a number. You’ll be part of a close-knit, collaborative team where your contributions matter.
🚀 You’ll Grow.
From day one, you’ll have access to learning opportunities, mentoring, and support to help you reach your full potential.
🎉 You’ll Belong.
We’re proud of our vibrant and inclusive culture, filled with team-building events, company-wide celebrations, wellness programs, and more.
🏢 You’ll Work in Style.
Our world-class offices are located in premium business hubs like BGC and Ortigas. Modern, comfortable, and designed to bring out your best.
💼 You’ll Work with Global Brands.
We match you with top international clients where you’ll work directly with their teams and make a real impact.
Whether you’re starting a new chapter or growing in your profession, Satellite Office is where you’ll find more than just a job. You’ll find a career you can be proud of.