Training Admin / Training Coordinator
Job Summary:
We are seeking a proactive and detail-oriented Training Coordinator to support our Learning & Development initiatives across multiple districts, stores, and locations. This role is responsible for tracking training progress, creating and updating learning content, and ensuring timely communication with store teams and supervisors. The ideal candidate is highly organized, tech-savvy, and passionate about driving consistent and effective training across all levels of the organization.
Key Responsibilities:
1. Training Follow-Up and Reporting
Run reports and consolidate custom training data for each district, store, or location.
Create and distribute leaderboards to track performance and engagement.
Send follow-up emails to stores and supervisors regarding past-due trainings or incomplete modules.
Monitor and analyze training compliance and progress to identify gaps and opportunities for improvement.
2. Content Curation and Updates
Curate, create, and update training modules across various areas including footwear, merchandising, sales, customer service, and department evaluations.
Ensure training content remains current by incorporating new systems, processes, and product updates (e.g., UKG interface, Bryte AI, Envoy, phone systems, and other tools).
Develop training outlines and supporting materials to enhance learning effectiveness and engagement.
3. Collaboration and Continuous Improvement
Work closely with store leaders, supervisors, and cross-functional teams to understand training needs.
Recommend improvements to training processes and materials based on feedback and observed outcomes.
Maintain organized documentation of all training content and updates.
Qualifications:
Bachelor’s degree in Human Resources, Education, Business, or related field preferred.
1–3 years of experience in training coordination, learning & development, or a related role.
Strong organizational and time-management skills, with the ability to manage multiple priorities.
Excellent written and verbal communication skills.
Proficient in Microsoft Office Suite and comfortable learning new software/tools quickly.
Detail-oriented, proactive, and able to work independently as well as part of a team.
Preferred Skills:
Experience in retail or multi-location business environments.
Familiarity with learning management systems (LMS) or e-learning platforms.
Basic knowledge of reporting and analytics tools.
- Role type
- Human Resources
- Locations
- Robinsons Cyberscape Gamma, Ortigas Center, Pasig City
- Remote status
- Fully Remote
- Work Schedule
- Night Shift
- Shifting Schedule?
- false
- Shifts with Daylight Savings?
- true
About Satellite Office
Satellite Office partners with some of the world’s leading brands to build high-performing offshore teams based in the Philippines. Our people work directly with international clients in roles that are meaningful, challenging, and rewarding. Whether you’re in customer service, IT, digital marketing, finance, or creative design, you’ll be empowered to do your best work, and build a career you can be proud of.
At Satellite Office, we’re committed to creating a workplace unlike any other, fostering growth through engaging employee programs, continuous learning and development, team-building experiences, company-wide celebrations, and world-class office spaces.
Why You'll Love Working Here:
🌟 You’re Valued.
You won’t just be a number. You’ll be part of a close-knit, collaborative team where your contributions matter.
🚀 You’ll Grow.
From day one, you’ll have access to learning opportunities, mentoring, and support to help you reach your full potential.
🎉 You’ll Belong.
We’re proud of our vibrant and inclusive culture, filled with team-building events, company-wide celebrations, wellness programs, and more.
🏢 You’ll Work in Style.
Our world-class offices are located in premium business hubs like BGC and Ortigas. Modern, comfortable, and designed to bring out your best.
💼 You’ll Work with Global Brands.
We match you with top international clients where you’ll work directly with their teams and make a real impact.
Whether you’re starting a new chapter or growing in your profession, Satellite Office is where you’ll find more than just a job. You’ll find a career you can be proud of.