Facilities Manager
The Facilities Manager ensures the efficient operation, maintenance, and safety of the company’s shared service center facilities. This role oversees building infrastructure, office space planning, vendor management, and compliance with health, safety, and environmental standards. The Facilities Manager plays a critical role in creating a productive and secure work environment for employees in a high-volume, 24/7 BPO setting.
KEY RESPONSIBILITIES & DUTIES
Key Responsibilities:
Facilities Operations & Maintenance
Manage day-to-day operations of the facility, including HVAC, electrical, plumbing, and security systems.
Ensure preventive maintenance schedules are implemented and adhered to.
Respond promptly to facility-related issues and emergencies.
Space Planning & Optimization
Oversee office layout planning to accommodate business growth and operational needs.
Coordinate seating arrangements for multiple teams and ensure ergonomic standards.
Vendor & Contract Management
Source, negotiate, and manage contracts with vendors for cleaning, security, utilities, and other services.
Monitor vendor performance and ensure compliance with service level agreements (SLAs)
Health, Safety & Compliance
Ensure compliance with local building codes, fire safety regulations, and occupational health standards.
Conduct regular safety audits and emergency drills
Budgeting & Cost Control
Prepare and manage the facilities budget, including forecasting and cost optimization.
Track expenses and identify opportunities for cost savings without compromising quality.
Sustainability & Environmental Initiatives
Implement energy-saving measures and sustainability programs within the facility.
Qualifications:
Education: Bachelor’s degree in Facilities Management, Engineering, Business Administration, or related field.
Experience: Minimum 5 years as a facilities manager, preferably in a BPO or shared service environment.
Technical Skills: Knowledge of building systems, maintenance procedures, and safety regulations.
Soft Skills: Strong organizational, negotiation, and communication skills; ability to manage multiple priorities in a fast-paced environment.
Certifications (Preferred): OSHA, NEBOSH, or equivalent safety certifications.
Key Competencies:
Problem-solving and decision-making under pressure.
Vendor relationship management
Budgeting and financial acumen.
Leadership and team management.
- Role type
- Facilities and Maintenance
- Role
- Facilities Manager
- Locations
- Jollibee Tower, Ortigas Center, Pasig City, Uptown Place, Bonifacio Global City, Taguig
- Work Schedule
- 7:00AM - 4:00PM Mondays through Fridays
- Shifting Schedule?
- false
- Shifts with Daylight Savings?
- false
About Satellite Office
Satellite Office partners with some of the world’s leading brands to build high-performing offshore teams based in the Philippines. Our people work directly with international clients in roles that are meaningful, challenging, and rewarding. Whether you’re in customer service, IT, digital marketing, finance, or creative design, you’ll be empowered to do your best work, and build a career you can be proud of.
At Satellite Office, we’re committed to creating a workplace unlike any other, fostering growth through engaging employee programs, continuous learning and development, team-building experiences, company-wide celebrations, and world-class office spaces.
Why You'll Love Working Here:
🌟 You’re Valued.
You won’t just be a number. You’ll be part of a close-knit, collaborative team where your contributions matter.
🚀 You’ll Grow.
From day one, you’ll have access to learning opportunities, mentoring, and support to help you reach your full potential.
🎉 You’ll Belong.
We’re proud of our vibrant and inclusive culture, filled with team-building events, company-wide celebrations, wellness programs, and more.
🏢 You’ll Work in Style.
Our world-class offices are located in premium business hubs like BGC and Ortigas. Modern, comfortable, and designed to bring out your best.
💼 You’ll Work with Global Brands.
We match you with top international clients where you’ll work directly with their teams and make a real impact.
Whether you’re starting a new chapter or growing in your profession, Satellite Office is where you’ll find more than just a job. You’ll find a career you can be proud of.