Franchise Launch Coordinator
Role Purpose:
Our Franchise Launch Coordinators provides direct support to our Chatime franchise partners by assisting in the development of new locations.
From the moment a new franchisee joins our network, you will become their main point of contact and assist in all-matters relating to new location openings. You will provide them direct support through commercial real estate selection, construction, technology activation, learning and development, operations, and everything in between to ensure they open timely and within Chatime standards.
Key Accountabilities:
Franchise Support (75% weighting)
- Ensure all new locations open timely and in within Chatime standards.
- Conduct regular support calls with Chatime franchise partners.
- Coordinate key efforts based on the development timeline new businesses.
- Provide support during commercial real estate and lease negotiation efforts.
- Architectural drawing oversight and compliance.
- Manage franchisee purchase of goods, equipment, and supplies.
- Provide guidance during construction, design, and build-out phases.
- Oversee operations setup and branding of new locations.
- Assist with new employee hiring, training, and personal infrastructure that meets needs of franchisee.
- Activate and coach local marketing resources in support of new locations Grand Opening.
- Coach operational efficiencies, such as employee scheduling, inventory management, and customer service.
Corporate Infrastructure (25% weighting)
- Maintain and update the end-to-end franchise support roadmap.
- Data entry to ensure system-wide opening pipeline visibility.
- Work alongside our vendor partners and utilize their services accordingly.
- Review of new location opening analytics and suggestion of system improvements.
- Identify support gaps and develop resources to increase support value.
Skills:
- Project Management
- Coaching
- Compliance
- Attention to Detail
- Process Mapping
- Strong Communicator
Knowledge:
- Business Development
- Retail or Restaurant Operations
- Technologically Savvy
Experience Required:
- Minimum of 1 year providing opening support to franchisees
- Minimum of 1 year of project management experience
- Food industry experience preferred
- Strong leadership and communication skills
- Ability to solve problems creatively
- Role type
- Product Management
- Role
- Others
- Locations
- Uptown Place, Bonifacio Global City, Taguig
- Remote status
- Fully Remote
- Work Schedule
- 11:00pm - 08:00am Manila
- Shifting Schedule?
- false
- Shifts with Daylight Savings?
- false
About Satellite Office
Satellite Office partners with some of the world’s leading brands to build high-performing offshore teams based in the Philippines. Our people work directly with international clients in roles that are meaningful, challenging, and rewarding. Whether you’re in customer service, IT, digital marketing, finance, or creative design, you’ll be empowered to do your best work, and build a career you can be proud of.
At Satellite Office, we’re committed to creating a workplace unlike any other, fostering growth through engaging employee programs, continuous learning and development, team-building experiences, company-wide celebrations, and world-class office spaces.
Why You'll Love Working Here:
🌟 You’re Valued.
You won’t just be a number. You’ll be part of a close-knit, collaborative team where your contributions matter.
🚀 You’ll Grow.
From day one, you’ll have access to learning opportunities, mentoring, and support to help you reach your full potential.
🎉 You’ll Belong.
We’re proud of our vibrant and inclusive culture, filled with team-building events, company-wide celebrations, wellness programs, and more.
🏢 You’ll Work in Style.
Our world-class offices are located in premium business hubs like BGC and Ortigas. Modern, comfortable, and designed to bring out your best.
💼 You’ll Work with Global Brands.
We match you with top international clients where you’ll work directly with their teams and make a real impact.
Whether you’re starting a new chapter or growing in your profession, Satellite Office is where you’ll find more than just a job. You’ll find a career you can be proud of.