Job Summary

A Program Coordinator is responsible for providing administrative support to the Program Manager on assigned program(s).  The Program Coordinator will assist the Program Manager with execution of marketing plans and growth strategies on assigned account(s). They support the company initiatives to deliver an exceptional customer experience.  Program Coordinators will partner with cross functional teams to ensure optimal alignment between internal teams and clients while looking for ways to improve overall program efficiency.   They will minimize program disruptions by monitoring program requirements, tracking  program timelines and proactively elevating variances to Program Manager(s) for resolution.

The client's ideal Program Coordinator is customer service oriented with excellent project management and communication skills.   They will be a resourceful self-starter with exceptional organizational skills who thrives in a fast-paced and deadline driven environment.  The Program Coordinator will be ambitious in nature, eager to learn and support our clients’ business.

DUTIES AND RESPONSIBILITIES

• Provide administrative support on assigned account(s)

• Monitor program timeline, elevate variances to Program Manager for resolution

• Assist in monitoring channel performance including, but not limited to:
  • Key drivers/top sellers
  • “Specials of the week”
  • Inventory levels

• Support all channel selling efforts as assigned

• Take and disseminate minutes from weekly team meetings to all client-team members and to management

• Work with multiple internal teams to meet and exceed client program objectives and expectations

• Audit program details prior to launch

• Coordinate and support all launch and marketing timelines.

• Assist Program Manager(s) in achieving the following:
  • Manage all aspects of programs, utilizing BDA’s retail process on assigned account(s)
  • Work with Merchandising team to develop product lines and assortments
  • Collaborate with inventory team to monitor inventory levels, initial buys, re-buys and liquidation of discontinued stock
  • Work with ecommerce team to produce and update webstores
  • Coordinate client reporting with data management team

• Other job duties and projects as assigned

JOB SKILLS AND TRAITS

• Ability to prioritize and manage multiple tasks/assignments, to meet deadlines

• Highly organized and detail oriented

• Clear and effective communication skills with both internal and external stakeholders

• Excellent interpersonal skills

• Resourceful and solution oriented

• Strong project management skills

• Ability to remain flexible and willing to change strategies as business needs dictate.

QUALIFICATIONS

• Bachelor’s degree or equivalent combination of work and experience

• Knowledge of retail stores and ecommerce programs

• Strong project management experience 

• 1-3 years performing in an administrative support role

• Proficiency with MS Office suite including ability to create documents and spreadsheets utilizing MS office software and Smartsheet.

• Intermediate Excel skills required, advanced preferred.  Experience using V-lookups, pivot tables, slicers and general data analysis/strategy