Quality Analyst
Role Description and Responsibilities
The primary purpose of this role is to execute testing processes (creation, execution, defect identification and tracking) to ensure quality. Your role partners with business stakeholders to provide test expertise to ensure a high standard of testing and quality assurance for all projects, solutions and changes delivered. In addition, you will provide inputs to release planning and dependencies, while working with relevant stakeholders.
Required Skills and QualificationsThe key accountabilities for this role include: Customer Obsessed & Delivering Service Like No Other
- Working with the Technology team and business stakeholders to define test suits, plans and schedules
- Perform duties as required for the testing of technology changes.
Driving Commercial & Operational Achievement
- Creating manual and automation test cases, test data and expected results from requirements review and test scenario analysis
- Creating and executing functional, non-functional, business acceptance and regression test cases using the appropriate test management tools
- Managing and triaging defects using the appropriate test management tools
- Providing timely reporting of test preparation and execution metrics using the appropriate test management tools, including test case preparation status, test case execution status and defect status
- Leading testing efforts to meet test deliverables within agreed timeframes and budgets
- Support the Technology team to define test estimates and key issues/risks surrounding a project/solution
- Contribute to continual improvement of the testing processes (efficiency-driven and quality-focussed) by assisting with the development of test methodologies to improve current processes specifically around the test knowledge-base for generic test scripts
- Develop and maintain suites of test scripts used for regression and functional testing.
Leading Self, Leading & Empowering Others
- Lead self to ensure empowered, capable and accountable to deliver priorities
- Promote a thriving team culture, with a focus on achievement, empowerment, inclusivity and innovation that values continuous learning and puts our customer at the heart of all that we do
- Partner cross functionally to ensure shared success and champion best practice, while indirectly building capability and confidence across the business
- Act in accordance with the company's THRIVING Cultural Foundations and Code of Ethics & Conduct. Comply with all David Jones policies, practices and procedures.
Work Health & Safety
- Maintain a safe working environment for team members, contractors and visitors, and ensure that others are not put at risk
- Implement and adhere to WHS policies and procedures, guidelines and safe work practices within your area of responsibility; and complete all required WHS training
- Ensure that you consult and avoid introducing new hazards or breaches of WHS legislation when implementing new initiatives, systems, products, equipment or designs
- Report injuries or hazards as per policy and support return to work programs.
Experiences
- 5-7+ years’ experience in similar roles
- Experience working within similar corporate / retail environments, partnering with Technology team and the business to achieve business outcomes and optimise customer / end user experience.
Technical Skills
- Tertiary qualified or equivalent industry experience
- ISTQB or Agile Test Certification (foundation level or above) highly desired
- Experience spanning various methodologies (e.g SDLC, Waterfall, Agile)
- Proven experience with regression, functional and integration testing, as well as UAT test phases
- Experience on Oracle, DB2, UNIX and web platforms
- Proven experience in SDLC and Testing methodologies
- Strong documentation and communication skills, ability to convey complex technical and business requirements.
- Role type
- Software and Web Development
- Role
- QA Engineer / Tester
- Locations
- Uptown Place, Bonifacio Global City, Taguig
- Remote status
- Hybrid
- Work Schedule
- AEST
- Shifting Schedule?
- false
- Shifts with Daylight Savings?
- true
About Satellite Office
Satellite Office partners with some of the world’s leading brands to build high-performing offshore teams based in the Philippines. Our people work directly with international clients in roles that are meaningful, challenging, and rewarding. Whether you’re in customer service, IT, digital marketing, finance, or creative design, you’ll be empowered to do your best work, and build a career you can be proud of.
At Satellite Office, we’re committed to creating a workplace unlike any other, fostering growth through engaging employee programs, continuous learning and development, team-building experiences, company-wide celebrations, and world-class office spaces.
Why You'll Love Working Here:
🌟 You’re Valued.
You won’t just be a number. You’ll be part of a close-knit, collaborative team where your contributions matter.
🚀 You’ll Grow.
From day one, you’ll have access to learning opportunities, mentoring, and support to help you reach your full potential.
🎉 You’ll Belong.
We’re proud of our vibrant and inclusive culture, filled with team-building events, company-wide celebrations, wellness programs, and more.
🏢 You’ll Work in Style.
Our world-class offices are located in premium business hubs like BGC and Ortigas. Modern, comfortable, and designed to bring out your best.
💼 You’ll Work with Global Brands.
We match you with top international clients where you’ll work directly with their teams and make a real impact.
Whether you’re starting a new chapter or growing in your profession, Satellite Office is where you’ll find more than just a job. You’ll find a career you can be proud of.